Q1: How do I install and operate the machine?  
A: Our technicians have already completed the installation of the machine before shipment. For the installation of certain small components, we will send detailed training videos and user manuals along with the machine, enabling 95% of customers to learn and master the process on their own.  

Q2: What should I do if the machine malfunctions?  
A: If you encounter such issues, please contact us immediately. Do not attempt to repair the machine yourself or have others do so. We will respond within 24 hours to assist you in resolving the issue.

Q3: I’m not sure which one is suitable for me?
A: Simply provide us with the following information:
1) Maximum working size: Select the most suitable model.
2) Material and cutting thickness: Laser generator power.
3) Business industry: We offer a wide range of products and provide recommendations tailored to your specific business needs.

Q4: What is your minimum order quantity?  
A: We have no minimum order quantity. Whether it's one set or 100 sets, we will provide you with full support.  

Q5: How does your factory handle quality control?  
A: Quality is our top priority. Every machine undergoes testing. After all tests are passed, our quality control department conducts a 48 to 72-hour reliability test.